NALC’s Guide for Managing Your Daily Workload


The NALC and USPS have signed Agreements that clearly state that the Delivery Operation Information System (DOIS) and the Performance Engagement Tool (PET), “…will not be used as the sole determinant for establishing office or street time projections.”


If you believe you will not be able to complete your assignment within eight hours you should do the following:

  1. Verbally inform your manager that you can’t make it in 8 hours.
  2. Follow your manager’s instructions.
  3. If you still can’t make it in eight hours, request Form PS 3996 and explain the reason why you need one.
  4. Fill out Form 3996 completely and request a copy.
  5. Keep your cool. Do not argue with your supervisor.
  6. Request that the supervisor make a clear contractually correct decision. That is what they are paid to do.
  7. If you receive unclear or contradictory instructions request to see your steward.
Next Union Meeting

Date: First Wednesday of Each Month

         No Meetings in July and August

Time: 7:00 pm
Place: Union Hall, Meriden


Change Your Address

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Meeting Minutes

For your information and use we have provided the minutes from the last five years of meetings along with a copy of our Branch 20 by-laws. Read more

Download the NALC Member App

Available now in the iPhone App Store and the Google Play Store for Android.

The app contains links to workplace resources, including the National Agreement, the JCAM, the MRS, CCA resources and more.
Click here to get the App.

NALC CT Merged Branch 20 represents 655 active and 360 retired City Letter Carriers in the following Connecticut Post Offices:

Colchester • Cromwell • Danielson • East Hampton • Groton • Jewett City • Meriden • Middletown • Mystic • Moosup • New London • New Milford • Norwich • Old Saybrook • Pawcatucket • Plantsville • Portland • Prospect • Southington • Storrs • Taftville • Thomaston • Torrington • Uncasville • Vernon • Waterbury • Wolcott • Waterford • Watertown/Oakville • Willimantic